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Your central location for online learning and education surrounding all aspects of tissue donation, tissue banking, research and transplantation.

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  • Our Four Tendencies - How We Manage Our Own and Others Expectations (Group)

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/08/2021 at 2:00 PM (EST)

    This session explains the 4 Tendencies Model of how we manage expectations of ourselves and others and how leaders can determine where their people fall and how to manage them.

    This session explains the 4 Tendencies Model of how we manage expectations of ourselves and others and how leaders can determine where their people fall and how to manage them.

    Diane Bickford

    Diane Bickford has a master's degree in social work and has maintained her ASQ certification in Quality Management and Organizational Excellence since 2000. She received her Six Sigma Black Belt in 2010.  She has over 20 years of  quality management and operations experience in a variety of healthcare settings including adult MH/MR, skilled nursing facilities and children's psychiatric care. Diane received her training in Professional Coaching from Duquesne University and is certified through the International Coaches Federation.

    Diane's leadership experience has been in both for and non-profit organizations. At the Center for Organ Recovery and Education, Diane oversees regulatory affairs, human resources/organizational development and all process improvement functions. Diane has developed and implemented quality management and process improvement programs throughout organizations. She has designed and presented numerous training courses to include: advanced level leadership training, communication skills, time management, team building, supervision, quality management and process improvement. Diane also functions as an internal professional coach. Diane is actively involved in several quality initiatives in the OPO community and is currently serving as member of the UNOS Operations & Safety Committee.

  • Our Four Tendencies - How We Manage Our Own and Others Expectations

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/08/2021 at 2:00 PM (EST)

    The Four Tendencies model, designed by Gretchen Rubin, divides us into four groups: Upholders, Obligers, Questioners and Rebels. Understanding this framework will bring to light why you do certain things and why your team members either do, don’t do or constantly question what is asked of them! This session explains the 4 Tendencies Model of how we manage expectations of ourselves and others and how leaders can determine where their people fall and how to manage them.

    The Four Tendencies model, designed by Gretchen Rubin, divides us into four groups: Upholders, Obligers, Questioners and Rebels. Understanding this framework will bring to light why you do certain things and why your team members either do, don’t do or constantly question what is asked of them! This session explains the 4 Tendencies Model of how we manage expectations of ourselves and others and how leaders can determine where their people fall and how to manage them.

    Diane Bickford

    Diane Bickford has a master's degree in social work and has maintained her ASQ certification in Quality Management and Organizational Excellence since 2000. She received her Six Sigma Black Belt in 2010.  She has over 20 years of  quality management and operations experience in a variety of healthcare settings including adult MH/MR, skilled nursing facilities and children's psychiatric care. Diane received her training in Professional Coaching from Duquesne University and is certified through the International Coaches Federation.

    Diane's leadership experience has been in both for and non-profit organizations. At the Center for Organ Recovery and Education, Diane oversees regulatory affairs, human resources/organizational development and all process improvement functions. Diane has developed and implemented quality management and process improvement programs throughout organizations. She has designed and presented numerous training courses to include: advanced level leadership training, communication skills, time management, team building, supervision, quality management and process improvement. Diane also functions as an internal professional coach. Diane is actively involved in several quality initiatives in the OPO community and is currently serving as member of the UNOS Operations & Safety Committee.

  • Donor Family and Recipient Communications Best Practices

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/10/2021 at 2:00 PM (EST)

    Providing donor family members and recipients opportunities to communicate provides meaningful support for donor families. This session highlights successful tissue donor family and recipient correspondence programs, including process guidelines, resources, and key takeaways that are important for a writing program's success.

    Providing donor family members and recipients opportunities to communicate provides meaningful support for donor families. This session highlights successful tissue donor family and recipient correspondence programs, including process guidelines, resources, and key takeaways that are important for a writing program's success.

    ​Patricia Darrigan, CTBS

    PMs. Darrigan is the Director of Public Relations and Communications at Legacy Donor Services Foundation. Her role with the Foundation is to develop and lead a communication and relationship building plan that supports tissue donation activities in areas served by the organization. Some examples include donor memorials, bereavement/aftercare, donor awareness events, professional education for nursing and medical examiner staff, and public & media relations. 

     Ms. Darrigan has over 27-years of tissue donation experience. Prior to her career in tissue donation, she worked in the operating room for 13 years with a specialty in Neurosurgery, Orthopedics, and Open Heart, where human tissue grafts were often used to treat patients. Her love in caring for donor families has always been held in high regard, and she does what it takes to assure that the needs of donor families are met.

  • Donor Family and Recipient Communications Best Practices (Group)

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/10/2021 at 2:00 PM (EST)

    Donor Family Services

    Donor Family Services

    ​Patricia Darrigan, CTBS

    PMs. Darrigan is the Director of Public Relations and Communications at Legacy Donor Services Foundation. Her role with the Foundation is to develop and lead a communication and relationship building plan that supports tissue donation activities in areas served by the organization. Some examples include donor memorials, bereavement/aftercare, donor awareness events, professional education for nursing and medical examiner staff, and public & media relations. 

     Ms. Darrigan has over 27-years of tissue donation experience. Prior to her career in tissue donation, she worked in the operating room for 13 years with a specialty in Neurosurgery, Orthopedics, and Open Heart, where human tissue grafts were often used to treat patients. Her love in caring for donor families has always been held in high regard, and she does what it takes to assure that the needs of donor families are met.

  • Donor Mother Infectious Disease Testing

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/03/2021 at 2:00 PM (EDT)

    In this session, we will review current trends and requirements in birth tissue donor screening and infectious disease testing of donor mother samples.

    In this session, we will review current trends and requirements in birth tissue donor screening and infectious disease testing of donor mother samples.  

    Crag Thomsen

  • Donor Mother Infectious Disease Testing (Group)

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/03/2021 at 2:00 PM (EDT)

    In this session, we will review current trends and requirements in birth tissue donor screening and infectious disease testing of donor mother samples.

    In this session, we will review current trends and requirements in birth tissue donor screening and infectious disease testing of donor mother samples.  

    Crag Thomsen

  • Tissue Distribution and TDI Operations (Group)

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/06/2021 at 2:00 PM (EDT)

    Tissue Distribution and TDI Operations

    Tissue Distribution and TDI Operations 

  • Tissue Distribution and TDI Operations

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/06/2021 at 2:00 PM (EDT)

    Tissue Distribution and TDI Operations

    Tissue Distribution and TDI Operations 

  • FDA Guidance and Regulatory Updates

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/29/2021 at 2:00 PM (EDT)

    FDA Updates

    FDA Updates

    Safa Karandish, B.S., MT

    Consumer Safety Officer, Division of Human Tissues

    Safa Karandish is a Consumer Safety Officer with FDA’s Center for Biologics Evaluation and Research, Office of Tissues and Advanced Therapies in the Division of Human Tissues.  She joined FDA in 2010, with over 24 years of experience in cellular therapy manufacturing in academic centers and medical device companies. Her primary focus in the Division of Human Tissues is on activities related to policy, regulations, and review of human cell and tissue products. 

  • FDA Guidance and Regulatory Updates (Group)

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/29/2021 at 2:00 PM (EDT)

    FDA Updates

    FDA Updates

    Safa Karandish, B.S., MT

    Consumer Safety Officer, Division of Human Tissues

    Safa Karandish is a Consumer Safety Officer with FDA’s Center for Biologics Evaluation and Research, Office of Tissues and Advanced Therapies in the Division of Human Tissues.  She joined FDA in 2010, with over 24 years of experience in cellular therapy manufacturing in academic centers and medical device companies. Her primary focus in the Division of Human Tissues is on activities related to policy, regulations, and review of human cell and tissue products.