Learning Center

Your central location for online learning and education surrounding all aspects of tissue donation, tissue banking, research and transplantation.

Building Bench Strength: Moving Beyond Competency to Unleash Capability (C)

In this session, we will discuss tactics for developing teams beyond minimum competency.  Organizations need an enabled and empowered workforce to navigate the 2020 VUCA world.  This year’s global pandemic and the impact it continues to have on organizations’ operations and staffing, highlight the importance of having a dynamic, skilled workforce that can confidently respond to the complex, ambiguous realities of today’s new normal.  Assessing your current bench strength and then developing employees beyond minimal competency through low or no cost in-house Experiential Learning Opportunities (ELOs) will help your team build engagement and unleash capability to effectively respond to your current and future organizational needs.

Laura Walling-Sotolongo, CTBS

Sr. Director, Employee Learning & Advancement

As a dynamic executive coach, educator, and transformational change catalyst, Laura Walling-Sotolongo uses her +14 years of experience in various aspects of Tissue Banking including leadership development, employee training, donor screening, tissue authorization, recovery, processing, distribution, and quality systems to produce impactful bottom-line results.

She graduated with a Bachelor's of Science in Molecular Biology and is a Lean Six Sigma Green Belt, Gallup Certified Strengths Coach, and CTBS certified.  

She serves the AATB as the Vice Chair of the Education Committee and in her current role as the Senior Director of Employee Learning & Advancement at New England Donor Services, Laura brings high energy, positivity, and consistent results to organizational & talent development, leadership coaching, and learning design.  

She is driven by operationalizing strategies with tactics that engage, align, empower, and develop NEDS' employees and leadership team to help them cultivate their strengths and support positive change that maximizes their potential.


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Certificate of Attendance
1.00 credit  |  Certificate available
1.00 credit  |  Certificate available You may now download or print your certificate of completion. Thank you for attending the program!
Presentation Slides
Open to download resource.
Open to download resource.
Presentation Recording
Open to view video.
Open to view video.