Pam began her career at New England Donor Services (NEDS) in June of 1989 as a donation coordinator, coming to this position with ten years of transplant nursing experience in Boston.  At NEDS, she has worked as the Education Specialist/Hospital Development Coordinator, donor family liaison, Director of Tissue Operations and Aftercare Services.    In July of 2015, she took on the role of Sr. Director Tissue Donation.   In this roles see oversees she acts as a performance coach for Tissue Operations Center staff who obtain authorization/disclosure for tissue donation as well as a mentor and coach for new managers and directors in Tissue Donation Services. Pam is a faculty member for the Gift of Life Institute with a focus on tissue authorization.    Pam’s work with donor families has been recognized with the Musculoskeletal Foundation Donor Care Award as well her work in tissue donation with the American Association of Tissue Banks Jeanne C. Mowe distinguished Service Award.

Alex is a 37 year old middle school teacher and summer camp counselor. He enjoys backcountry skiing, sailing, making, and hiking. In the fall of 2023 during a paragliding class he had an accident and broke his back (and more!) leading him to become a tissue recipient. Since the accident he has been working hard on getting back out into the mountains and has been able to hike and run.