2026 Webinar: From Challenge to Change: Transforming Tissue Eligibility Through Performance Excellence

Includes a Live Web Event on 08/26/2026 at 2:00 PM (EDT)

Description: This webinar will explore how Performance Excellence was used to rethink the complex process of determining tissue eligibility. Presenters will share the journey from identifying frontline challenges to developing innovative tools and process improvements designed to support decision-making, improve efficiency, and ensure every potential donation opportunity is appropriately considered.

Target audience: This webinar is designed for tissue bank professionals involved in donor evaluation and tissue eligibility determination, including medical directors, donor eligibility specialists, quality assurance and quality improvement professionals, recovery and operations managers, clinical supervisors, and organizational leaders seeking to improve processes, decision-making, and operational efficiency.

Katherine

Reid

Louisiana Organ Procurement Agency

With an educational background in Health Information Management, Kathy began her career with the Louisiana Organ Procurement Agency (LOPA), where she quickly developed a passion for the mission and has never looked back. Her early work focused on various tissue quality audits before transitioning into leadership within the Clinical Support Center (CSC).

After more than a decade of leadership experience, Kathy progressed from CSC Manager to Director of the Clinical Support Center, where she leads her team focused on referral management, family support, tissue donation opportunities, and operational excellence. She is passionate about developing people, improving processes, and using data and innovation to create meaningful improvements that ultimately support the mission of donation.