Description:  This webinar will explore how Performance Excellence was used to rethink the complex process of determining tissue eligibility. Presenters will share the journey from identifying frontline challenges to developing innovative tools and process improvements designed to support decision-making, improve efficiency, and ensure every potential donation opportunity is appropriately considered.

Target audience: This webinar is designed for tissue bank professionals involved in donor evaluation and tissue eligibility determination, including medical directors, donor eligibility specialists, quality assurance and quality improvement professionals, recovery and operations managers, clinical supervisors, and organizational leaders seeking to improve processes, decision-making, and operational efficiency.