Just Culture: Thinking Differently About Human Error
Are you interested in creating a learning environment with a quality mindset? In this session, we learn how to apply human factors and systems safety concepts in order to understand the true hazards in your organization. This session will shift one’s perspective from just looking at the error or event, to instead looking more critically at the system design and the influences driving employees’ behavioral choices.
Larry Sussman, CTBS
Larry has been with New England Donor Services (formally New England Organ Bank) for 30 years and now serves as VP of Quality Systems. He has served the American Association of Tissue Banks (AATB) as Secretary of the Accredited Tissue Banks Council and is a member of the AATB Quality Council. He is also a member of the Association of Organ Procurement Organizations (AOPO) and has served as Vice-Chair and Chair of both the Standards and Accreditation Committee and the Quality Improvement Committee. Larry is certified as a Quality Auditor and a Six Sigma Green Belt by the American Society of Quality and is a Certified Tissue Bank Specialist.