Leading With the Right Questions
In this session, we will discuss interview techniques and methodologies which get to the bottom of the underlying questions and help provide clarity on issues surrounding eligibility.
Director, Donor Family Services
Deborah has been with LifeNet Health since 2011 beginning her career as a Family Support Coordinator, working with families in the hospital at the time of their loved one’s death. She approached families for donation, provided education on donation, completed all necessary paperwork, and supported the family until their loved one went for procurement. In 2014 Deborah became the Manager for Donor Family Services and was promoted to Director of Donor Family Services in 2015. Prior to coming to LifeNet Health, Deborah served as Director of Children’s Ministries Family Ministries at two local churches and led a team of consultants in direct sales as an Advanced Director. Prior to that, she was an elementary guidance counselor with Norfolk Public Schools implementing the guidance program, writing curriculum and securing grants to provide additional services to students within the school.
Deborah earned her Master of Science in Education from Old Dominion University and her Bachelor of Arts in Psychology from Radford University. She is an active member of the AATB Donor Family Services Council and the AOPO Donor Family Services Council.