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Kimberly Monroe, BA, CTBS

Kimberly Monroe, BA, CTBS

Manager, Business Development

Kimberly Monroe is the Business Development Manager for Tissue Services at South Texas Blood & Tissue, responsible for the strategic direction and growth of STBT’s Hospital Development program. Kimberly started her career in donation and transplantation in 2001 and has experience in donor screening, family consent and aftercare, hospital development, and community relations in the eye and tissue donation arena. She has served on the AATB Donor Family Services council since 2020.

Kimberly holds a Bachelor of Arts in sociology from the University of Florida, a Graduate Certificate in instructional design from Rollins College, and an AATB Certified Tissue Banking Specialist designation.

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  • Handling Difficult Post-Donation Conversations with Donor Families (Individual)
    Contains 4 Component(s), Includes Credits

    When it comes to working with donor families, often there is a focus on training coordinators to be skilled in facilitating authorization and conducting DRAIs. What happens when a donor family has an unfavorable post-donation experience? During this program, presenters will review case studies to explore best practices for handling difficult conversations with donor families after donation. Topics include strategies for resolving family grievances, managing perceptions and expectations for tissue outcomes, and mitigating negative experiences related to post-recovery funeral care.

  • Handling Difficult Post-Donation Conversations with Donor Families (Group)
    Contains 4 Component(s), Includes Credits

    When it comes to working with donor families, often there is a focus on training coordinators to be skilled in facilitating authorization and conducting DRAIs. What happens when a donor family has an unfavorable post-donation experience? During this program, presenters will review case studies to explore best practices for handling difficult conversations with donor families after donation. Topics include strategies for resolving family grievances, managing perceptions and expectations for tissue outcomes, and mitigating negative experiences related to post-recovery funeral care.